Frequently Asked Questions
Everything you need to know about our luxury fabrics and services.
What makes Vlisco fabrics unique?
Vlisco fabrics are crafted using a unique wax-printing process inspired by Indonesian Batik. Each piece is a masterpiece of design and color, featuring intricate patterns that are printed on both sides of the high-quality cotton cloth.
How should I care for my Vlisco wax prints?
To preserve the vibrancy of the colors, we recommend hand washing in cold water with a mild detergent. Avoid wringing the fabric and dry it in the shade to prevent fading from direct sunlight.
Do you offer international shipping?
Yes, we ship our premium fabrics globally. Shipping costs and delivery times vary depending on your location and the selected shipping method at checkout.
What is your return policy?
We accept returns within 14 days of receipt, provided the fabric has not been cut, washed, or altered in any way. Please ensure all original labels and packaging are intact.
How can I verify the authenticity of my fabric?
Every genuine Vlisco fabric features our signature logo and the design number printed on the selvedge. You can also find a unique QR code on the label to verify authenticity through our official website.
What payment methods do you accept?
We accept a variety of secure payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific secure online banking options.